A visitor phones a city transport company's lost-property office.
Questions 1–10 · Form completion
Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer.
Northgate City Transport — Lost Property Report
1Name of owner: Daniel ______
Tolhurst. “Daniel Tolhurst … I'd better spell it for you. T, O, L, H, U, R, S, T.” The spelling is the only safe way to get this name — the “h” is almost silent when he says it. Trap: writing what you hear (“Tolerst”, “Tollhurst”) instead of copying the letters. 🔑 বাংলায়: নামটা শুনে লিখলে “h” বাদ পড়ে যায় — বানান করে বলা অক্ষরগুলো (T-O-L-H-U-R-S-T) হুবহু লিখুন।
2Current accommodation: ______ Hotel
Fountain. “for the first couple of nights we were at the Crown … so we checked out yesterday. We're now at the Fountain Hotel.” Current accommodation = where he is now. Trap: the Crown is named first, but he has already left it. 🔑 বাংলায়: প্রথমে Crown-এর নাম আসে, কিন্তু সেখান থেকে উনি গতকাল চলে গেছেন। এখন আছেন Fountain Hotel-এ — “current” শব্দটাই আসল clue।
3Mobile (UK): 07781 ______
529316. “My usual one is oh four one … actually, no, forget that. It's an Australian number … I bought a local SIM card … oh seven seven eight one, five two nine, three one six.” Trap: he starts reading his Australian number, then abandons it. 🔑 বাংলায়: শুরুতে Australian নম্বর বলতে গিয়ে থেমে যান — ওটা বন্ধ। Form-এ চাওয়া হয়েছে UK mobile, তাই local SIM-এর নম্বরটা (07781 এর পরের অংশ) লিখুন।
4Date of loss: ______ (evening)
10th. Daniel: “Thursday … the ninth? No, hang on … I definitely had it with me then … It was the day after that.” Helen: “So that would be Friday the tenth.” Trap: the ninth is suggested first, then ruled out; the right date is worked out from “the day after”. 🔑 বাংলায়: Thursday (9 তারিখ) ব্যাগটা সাথেই ছিল — হারিয়েছে তার পরের দিন, অর্থাৎ Friday 10 তারিখ। প্রথমে শোনা তারিখটাই উত্তর নয়।
5Bus route: number ______
83. “I got on the number thirty-eight … then … I changed onto the eighty-three … I remember taking my wallet out of the bag … when I got on the second bus, so it can't have been the thirty-eight.” Trap: he “always assumed” it was the first bus (38) — and 38 is also the last number you hear. The reasoning proves it was the second bus. 🔑 বাংলায়: দুটো বাস — 38 আর 83। দ্বিতীয় বাসে ওঠার সময় ব্যাগ থেকে wallet বের করেছিলেন, তাই ব্যাগ হারিয়েছে 83-তে। শেষে শোনা “thirty-eight” দেখে ভুল করবেন না।
6Where left: on a seat on the ______ deck
top. Helen: “Most of the bags … are found in the luggage racks downstairs.” Daniel: “I didn't use the rack … I took it up to the top deck with me.” Trap: the clerk suggests the downstairs racks; he rejects that. 🔑 বাংলায়: Clerk বলেন বেশিরভাগ ব্যাগ নিচতলার rack-এ পাওয়া যায় — কিন্তু Daniel rack ব্যবহার করেননি, ব্যাগ নিয়ে উপরের (top) deck-এ বসেছিলেন।
7Material of rucksack: ______
canvas. “Everyone thinks it's leather when they see it, but it's actually canvas, the waxed kind.” Trap: leather is what it looks like, not what it is. 🔑 বাংলায়: দেখতে leather-এর মতো, কিন্তু আসলে canvas — “but it's actually” শুনলেই বুঝবেন আগের তথ্যটা বাতিল।
8Identifying feature: damaged ______ on front pocket
zip. Helen: “Is your name on it anywhere? A label inside, or a tag …?” Daniel: “I wish it was. But … the zip on the front pocket broke last week.” (broke = damaged) Trap: label and tag are offered as identifying features, but the bag has neither. 🔑 বাংলায়: নামের label বা tag কিছুই নেই — চেনার একমাত্র উপায় সামনের pocket-এর ভাঙা zip (broke = damaged)।
9Item he is most concerned about: ______ made to his prescription
sunglasses. “the thing I'm really worried about, my prescription sunglasses. I've got my ordinary glasses on at the moment.” Trap: “glasses” alone is wrong — his ordinary glasses are on his face, not in the bag. The paperback and water bottle are also inside, but they are not what he is worried about. 🔑 বাংলায়: শুধু “glasses” লিখলে ভুল — সাধারণ চশমা উনি পরে আছেন। ব্যাগে আছে prescription sunglasses, সেটা নিয়েই উনি চিন্তিত।
10ID he must show to collect the bag: ______
passport. “A lot of people bring a bank card, but we can't accept those … A driving licence is normally fine.” — “Mine's an Australian licence.” — “our system can only check British ones. In your case, it'll have to be your passport.” Trap: two forms of ID are mentioned and both are ruled out for him. 🔑 বাংলায়: Bank card-এ ছবি নেই, আর Australian driving licence ওদের system check করতে পারে না — তাই Daniel-কে passport-ই আনতে হবে।
Section 2 · Questions 11–20 · a guided tour of a botanic garden
🎧 Recording — Section 2 1 speaker · welcome talk
An education officer welcomes visitors to Ashcombe Botanic Garden.
Questions 11–15 · Map labelling
Label the map below. Write the correct letter, A–H, next to Questions 11–15.
Ashcombe Botanic Garden — site map (an original, exam-style map).
11Herb garden
H. “look to your right as you come through the gate … a narrow path that runs south, close to the boundary wall. Follow it right to the end, down in the south-west corner.” Coming in from the west gate you face east, so right = south. Trap: “the square plot just south of the sundial” (D) is the compost yard. 🔑 বাংলায়: পশ্চিমের gate দিয়ে ঢুকলে মুখ পূর্ব দিকে, তাই ডানে = দক্ষিণ। দেয়াল ঘেঁষা পথ ধরে একদম দক্ষিণ-পশ্চিম কোণে = H। Sundial-এর দক্ষিণের চৌকো জায়গা (D) হলো compost yard।
12Fern house
F. “From the sundial, a path heads off towards the north-west. About halfway along, on your right, looking out over the water.” Walking north-west, your right is towards the lake. Trap: the branch into the north-west corner (B) leads to the private staff nursery. 🔑 বাংলায়: Sundial থেকে উত্তর-পশ্চিমের পথে মাঝামাঝি, ডান দিকে, লেকের দিকে মুখ করা = F। পথের শেষে উত্তর-পশ্চিম কোণ (B) হলো staff nursery — সেটা private।
13Rock garden
C. “The main path bends round and runs east, along the northern shore of the lake … Just as the path straightens out, it's on your left.” Walking east, left = north. Trap: the boulders beside the stream look like a rock garden, but “they were simply left there when the lake was dug.” 🔑 বাংলায়: লেকের উত্তর পাড় ধরে পূর্ব দিকে হাঁটলে বাঁয়ে = উত্তর = C। Stream-এর পাশের বড় পাথরগুলো rock garden নয় — লেক খোঁড়ার সময় ফেলে রাখা।
14Sensory garden
A. “take the path that heads east, along the southern side of the lake … Just before the bridge … on your right … the picnic lawn. Once you're over the bridge, immediately on your right.” Trap: G, before the bridge, is the picnic lawn — the sensory garden is on the far side of the stream. 🔑 বাংলায়: Bridge-এর আগে ডানে (G) picnic lawn; bridge পার হয়ে সাথে সাথে ডানে = A, sensory garden। “before” আর “over the bridge” — এই পার্থক্যটাই আসল।
15Start of the treetop walkway
E. “the path turns north, towards the Palm House … The treetop walkway doesn't start at the Palm House itself, although it's signposted from there. Its entrance is a little way before that, on your right, among the beech trees.” Walking north, right = east. Trap: the signs point from the Palm House, but the walkway does not begin there. 🔑 বাংলায়: উত্তরে Palm House-এর দিকে যেতে, Palm House-এ পৌঁছানোর একটু আগে ডান দিকে (পূর্বে) beech গাছের মাঝে = E। Palm House থেকে শুধু signpost আছে।
Questions 16–18 · Multiple choice
Choose the correct letter, A, B or C.
16Why is part of the Palm House closed at present?
B. “the hailstorm we had in March cracked dozens of the panes overhead, and until every one of them has been replaced, we can't let anyone walk underneath.” (hailstorm = severe weather; panes = glass) Trap: the new heating “isn't due to start until next winter” (A); the orchids are still arriving and close nothing (C). 🔑 বাংলায়: March-এর শিলাবৃষ্টিতে ছাদের কাচ ফেটে গেছে — তাই বন্ধ। Heating-এর কাজ শুরু হবে আগামী শীতে, আর নতুন orchid এলে কিছু বন্ধ হবে না।
17What does the guide say about the coloured labels on the plants?
A. “People often ask whether the colour tells you how rare a plant is. It doesn't. It shows which part of the world the species originally came from.” Trap: rarity (B) is the popular belief she corrects; the scannable codes (C) “we took … off again.” 🔑 বাংলায়: রঙ দেখে গাছটা কতটা দুর্লভ তা বোঝা যায় না — রঙ বলে species-টা পৃথিবীর কোন অঞ্চল থেকে এসেছে। Scan করার code পরীক্ষা করা হয়েছিল, পরে তুলে ফেলা হয়েছে।
18The garden's main scientific work currently involves
C. “What takes up most of our scientists' time now is gathering seed from the wild flowers that are vanishing from the county's meadows, and storing it.” (vanishing = disappearing; storing = conserving) Trap: medicines (A) — “we simply haven't got the laboratories”; the disease-resistant elms (B) — “that programme came to an end.” 🔑 বাংলায়: এখন মূল কাজ — জেলার মাঠ থেকে হারিয়ে যাওয়া wild flower-এর বীজ সংগ্রহ করে সংরক্ষণ। ওষুধ গবেষণার lab নেই, আর elm গাছের project শেষ হয়ে গেছে।
Questions 19 and 20 · Choose TWO letters
Choose TWO letters, A–E. Which TWO activities are available to visitors this month?
19First activity
B and D (in either order). B: “Every Saturday and Sunday … a stall in the courtyard selling plants propagated in our own nursery.” D: “On Friday evenings there's a walk around the lake at dusk to watch the bats.” (dusk = nightfall) Trap: the magnolias (A) “were over by last week”; the pruning workshop (C) “has had to be put off until the autumn”; boats (E) — “there are no boats on the lake.” 🔑 বাংলায়: এই মাসে পাওয়া যাবে — নিজেদের nursery-তে বড় করা গাছ কেনা (B) আর সন্ধ্যায় বাদুড় দেখার walk (D)। Magnolia ফোটা শেষ, pruning workshop পিছিয়ে autumn-এ, আর লেকে কোনো boat নেই।
20Second activity
B and D (in either order) — see Question 19. Choose a different letter from the one you chose for Question 19. 🔑 বাংলায়: Choose TWO-তে দুই প্রশ্নে একই letter দিলে একবারই নম্বর পাবেন। উত্তর B আর D।
Section 3 · Questions 21–30 · evaluating a radio station's audience research
Two media studies students, Hannah and Callum, discuss a community radio station's survey with their tutor, Dr Ferris.
Questions 21–23 · Multiple choice
Choose the correct letter, A, B or C.
21What was the main purpose of the station's survey?
B. Dr Ferris: “Their licence runs out next year, and to have it renewed, they have to show the regulator exactly which groups in the town they serve. The whole exercise was designed around that.” Trap: Callum's advertising idea (A) is rejected by Hannah (“a strict limit on what a community station can earn”); the schedule (C) is mentioned but called “really a side effect”. 🔑 বাংলায়: আসল কারণ — আগামী বছর licence শেষ, নবায়নের জন্য regulator-কে দেখাতে হবে তারা কাদের সেবা দেয়। Advertising-এর ধারণা বাতিল, আর schedule তৈরি শুধু “side effect”।
22What do the students conclude about the survey respondents?
C. Hannah: “Most of the forms were handed out at the station's coffee mornings, and at the library on weekday afternoons.” Callum: “Mainly retired people … people in their forties and fifties are almost missing.” Trap: “The number's fine” (A); the survey “stayed open for six weeks, so you can't really criticise the timescale” (B). Callum changes his mind — the answer comes from the reasoning, not a keyword. 🔑 বাংলায়: Form বিলি হয়েছে coffee morning আর দুপুরের library-তে — তাই উত্তরদাতাদের বেশিরভাগ অবসরপ্রাপ্ত, একটা বয়সের দলই বেশি। সংখ্যা (400+) ঠিক আছে, ছয় সপ্তাহ সময়ও যথেষ্ট।
23What is Dr Ferris's view of the streaming figures?
A. “They're measuring different things. Keep them in separate sections, and don't set them side by side as if they were equivalent.” Trap: B is Callum's opinion (“surely they're more accurate”), which the tutor answers with “But think about what's being counted”; C is contradicted — “a family of four around a kitchen radio doesn't show up at all.” 🔑 বাংলায়: Streaming figure গোনে device, মানুষ নয় — তাই survey-র সাথে সরাসরি তুলনা করা যাবে না, আলাদা section-এ রাখতে হবে। “বেশি নির্ভরযোগ্য” কথাটা Callum-এর, tutor-এর নয়।
Questions 24 and 25 · Choose TWO letters
Choose TWO letters, A–E. Which TWO weaknesses in the questionnaire do the speakers agree on?
24First weakness
C and E (in either order). C: Callum — question six “takes it for granted that you enjoy it”; Dr Ferris — “a classic mistake.” E: Hannah — “it never asks when people listen. There's nothing at all about the time of day”; Dr Ferris — “Good.” Trap: income (A) — Callum raises it, then accepts Hannah's point (“Fair enough”); length (D) — “Most people would get through it in five minutes”; non-listeners (B) — “there was a box for people who'd never tuned in.” 🔑 বাংলায়: সবাই একমত দুটো দুর্বলতায় — প্রশ্নে আগেই ধরে নেওয়া যে শ্রোতা অনুষ্ঠানটা পছন্দ করেন (C), আর দিনের কোন সময়ে শোনেন তা জিজ্ঞেস করা হয়নি (E)। Income প্রশ্ন, দৈর্ঘ্য আর non-listener — তিনটাই আলোচনার পর বাতিল।
25Second weakness
C and E (in either order) — see Question 24. Choose a different letter from the one you chose for Question 24. 🔑 বাংলায়: দুই প্রশ্নে একই letter দিলে একবারই নম্বর পাবেন। উত্তর C আর E, যেকোনো ক্রমে।
Questions 26–30 · Matching
What do the speakers say about each of the following programmes? Choose FIVE answers from the box and write the correct letter, A–G, next to Questions 26–30.
Comments
A has a significant audience outside the town
B is more popular than the station had believed
C is likely to move to a different time
D has been criticised for the audio quality of some interviews
E will be recommended for extension
F mainly attracts younger listeners
G may be cancelled
26the breakfast show
D. Hannah: “again and again they say they can't make out a word when someone's being interviewed over the phone.” Trap: B — it did have the biggest audience, but “the station has always known”, so it is not more popular than they believed. 🔑 বাংলায়: Breakfast show-এর অভিযোগ — ফোনে নেওয়া interview-এর কথা বোঝা যায় না (audio quality)। সবচেয়ে বেশি শ্রোতা, কিন্তু station সেটা আগে থেকেই জানত, তাই B নয়।
27the sports phone-in
C. Hannah: “it's on at the same time as the matches … The manager told us they're already thinking of shifting it to Sunday evenings.” Trap: E — Callum says listeners want it longer, but Hannah corrects him: “Three people, out of four hundred.” 🔑 বাংলায়: খেলার সময়েই অনুষ্ঠানটা চলে, তাই Sunday সন্ধ্যায় সরানোর কথা ভাবা হচ্ছে = C। “আরও লম্বা চাই” বলেছে মাত্র 400 জনে 3 জন — তাই E নয়।
28the folk music hour
A. Callum: “The connections were mostly from overseas. Canada, Ireland, Germany. … It's got quite a following, just not in Kelbrook.” Trap: G — the manager “had been wondering whether to drop it”, but only “until we showed her the streaming data … So that idea's been shelved.” 🔑 বাংলায়: Survey-তে শ্রোতা কম, কিন্তু streaming দেখায় শ্রোতা মূলত বিদেশে — শহরের বাইরে বড় audience = A। বন্ধ করার কথা ভাবা হয়েছিল ঠিকই, কিন্তু streaming data দেখার পর সেই চিন্তা বাদ (shelved) — তাই G নয়।
29the Polish-language programme
B. Hannah: “They ran a competition on air and had over two hundred entries in a month, when the station had been working on the basis of maybe fifty listeners.” Trap: “According to the survey, almost nobody listens to it” — the survey missed this audience; and the wish for “a second hour” (E) can't happen — “there just isn't a free slot.” 🔑 বাংলায়: Station ভাবত মাত্র 50 জন শোনে, কিন্তু competition-এ এক মাসে 200-র বেশি entry — অর্থাৎ ধারণার চেয়ে বেশি জনপ্রিয় = B। আরেক ঘণ্টা চাওয়া হয়েছে, কিন্তু slot খালি নেই।
30the community noticeboard
E. Hannah: “almost everyone who mentioned it said five minutes just wasn't enough. We're going to suggest they give it more airtime.” Dr Ferris: “I'd agree with that.” Trap: G — Callum “half expected the survey to say it should be scrapped”, but Hannah says “It's the opposite.” 🔑 বাংলায়: পাঁচ মিনিট যথেষ্ট নয় — students সুপারিশ করবে বেশি সময় দিতে = E। Callum ভেবেছিল বন্ধ হয়ে যাবে (G), কিন্তু ফল উল্টো।
Section 4 · Questions 31–40 · a lecture on the Thames Tunnel
An engineering lecture on how the first tunnel under the River Thames was built.
Questions 31–40 · Note completion
Complete the notes below. Write ONE WORD ONLY for each answer.
The Thames Tunnel, 1825–1843
31Marc Brunel's design: modelled on the ______, a sea creature that bores into wooden hulls
shipworm. “On land, you'd expect the culprit to be some kind of beetle, but in salt water the damage is done by the shipworm.” Trap: a beetle does this kind of damage on land, not at sea. 🔑 বাংলায়: জাহাজের কাঠ ফুটো করে shipworm — ডাঙায় এ কাজ করে beetle, কিন্তু নোটে বলা হয়েছে “sea creature”। Brunel-এর shield এর কাজের ধরন নকল করে বানানো।
32Shaft at Rotherhithe: a round brick structure, put up on the surface, gradually descended under its ______ as men excavated the earth within
weight. “As labourers dug out the soil inside, the whole tower sank steadily into the ground, pulled down by nothing more than its own weight.” Trap: the steam engine on top was “there to pump out water and lift the spoil, not to force the tower down.” 🔑 বাংলায়: ভেতরের মাটি সরাতেই ইটের টাওয়ারটা নিজের ওজনে (weight) নিচে নেমে গেছে। ওপরে steam engine ছিল পানি তোলার জন্য — ঠেলে নামানোর জন্য নয়।
33The shield: 12 iron frames on three levels, creating 36 ______ with a miner working in each
cells. “twelve frames standing side by side, each divided into three levels, which gave thirty-six cells. Each of these held a single miner.” Trap: “frames” and “levels” are also counted — only the 36 compartments held one man each. 🔑 বাংলায়: 12টা frame × 3টা level = 36টা cell, প্রতিটায় একজন miner। Frame বা level লিখলে ভুল — সংখ্যা 36 মেলে শুধু cells-এর সাথে।
34Health: men were made ill mainly by river water, polluted with ______, leaking in from above
sewage. “You might think the worst of it was the cold, or the darkness, or the shortage of fresh air. What actually made the men ill was the river itself … the water that seeped through the roof was heavily contaminated with sewage.” Trap: cold, darkness and lack of air are what you might think. 🔑 বাংলায়: ঠান্ডা, অন্ধকার, বাতাসের অভাব — এগুলো ধারণা মাত্র। আসল কারণ ছাদ চুইয়ে আসা নদীর পানি, যাতে মেশানো ছিল sewage (নর্দমার ময়লা)।
35First flood (1827): Isambard Brunel examined the bottom of the river from inside a diving ______
bell. “Diving suits were still very primitive at the time, so instead he was lowered to the riverbed in a diving bell.” Trap: “diving suits” are mentioned first — and rejected (“so instead”). 🔑 বাংলায়: Diving suit তখন খুব আদিম ছিল, তাই তিনি নেমেছিলেন diving bell-এ। “instead” শব্দটা বলে দেয় প্রথমটা বাতিল।
36the breach was plugged with large numbers of sacks of ______ dropped from vessels
clay. “It was eventually sealed by dropping thousands of bags of clay into the river from boats.” (sealed = plugged; bags = sacks; boats = vessels) Trap: “loose gravel” is also mentioned just before — but that was the problem layer above the tunnel, not the repair material. 🔑 বাংলায়: গর্তটা বন্ধ করা হয় নৌকা থেকে হাজার হাজার বস্তা clay (কাদামাটি) ফেলে। Gravel ছিল সমস্যার কারণ, সমাধান নয়।
37to win back public trust, a formal ______ was held underground
banquet. “To restore public confidence … a banquet was held inside the tunnel itself, with crimson drapes and a military band playing.” Trap: a military band played, but the event was a dinner, not a concert. 🔑 বাংলায়: জনগণের আস্থা ফেরাতে tunnel-এর ভেতরেই banquet (ভোজসভা) হয়েছিল — military band বাজলেও অনুষ্ঠানটা concert নয়।
38Second flood (1828): work halted for several years; it only resumed with money lent by the ______
Treasury. “It was eventually revived, not by private investors, who refused to put in another penny, but by a loan from the Treasury.” (loan = money lent) Trap: private investors are ruled out; the Duke of Wellington campaigned for the loan but did not provide it. 🔑 বাংলায়: Private investor-রা আর টাকা দেননি; Duke of Wellington শুধু প্রচারণায় ছিলেন। ঋণ এসেছিল Treasury (সরকারি কোষাগার) থেকে।
39Opening (1843): no money to construct access for ______, so the tunnel served only people on foot
carriages. “long spiral ramps at each end, so that horse-drawn carriages could drive down … these were never built, because there was no money left.” Trap: “pedestrians” and the “staircase” describe what it was actually used for — the gap asks what it was never able to take. 🔑 বাংলায়: Ramp বানানোর টাকা না থাকায় ঘোড়ার গাড়ি (carriages) নামতে পারত না — tunnel শুধু পায়ে হাঁটা মানুষের জন্য রয়ে গেল। “pedestrians” লিখলে উল্টো উত্তর হবে।
40Later history: taken over in 1865 by a ______ company after years of financial difficulty
railway. “For two decades it lost money, and many people expected it to be closed for good. Its rescue came in eighteen sixty-five, when it was bought by a railway company.” Trap: closure was what many expected — it did not happen. 🔑 বাংলায়: অনেকে ভেবেছিল tunnel চিরতরে বন্ধ হবে, কিন্তু 1865-এ একটা railway company কিনে নেয় (bought = taken over), আর 1869 থেকে এর ভেতর দিয়ে ট্রেন চলে।