A man phones a home furnishings shop to order curtains.
Questions 1–10 · Form completion
Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer.
Hollins Home Furnishings — Made-to-Measure Order
Customer
1Name: Patrick ______
Kinsella. "It's Patrick Kinsella." … "K, I, N, S, E, double L, A." Trap: "double L" — write both Ls; a single L (Kinsela) is marked wrong. 🔑 বাংলায়: বানানে "double L" মানে পরপর দুটো L — Kinsella। Section 1-এ বানান অক্ষর ধরে ধরে লিখুন, "double" শুনলে অক্ষরটা দুবার লিখবেন।
2Postcode: ______
LS8 2RN. "L S six… no, hang on, that's the office … At home it's L S eight, two R N." Trap: he starts with LS6, his work postcode, and stops himself; the home postcode is LS8 2RN. 🔑 বাংলায়: প্রথমে LS6 বলেন — কিন্তু সেটা অফিসের postcode, নিজেই থেমে যান। বাসার postcode হলো LS8 2RN।
Curtains
3Room: ______
study. "we had been planning to start with our bedroom … But we've decided that can wait. The one that really needs doing is the little room at the back that I use as a study." Trap: the bedroom is mentioned first and postponed. 🔑 বাংলায়: Bedroom-এর কথা আগে আসে, কিন্তু সেটা পরে করা হবে। এখন curtain লাগবে পেছনের ছোট ঘরে, যেটা তিনি study হিসেবে ব্যবহার করেন।
4Width of rail: ______ cm
165. "The window itself is a hundred and forty centimetres wide. But the rail sticks out … from one end of the rail to the other it's a hundred and sixty-five." — "It's the rail we work from." Trap: 140 is the width of the window, not the rail. 🔑 বাংলায়: জানালা 140 cm চওড়া, কিন্তু rail দুই পাশে বেরিয়ে আছে — rail-এর মাপ 165। দোকান rail-এর মাপ ধরেই কাজ করে।
5Fabric: ______
linen. "What about the one in your front window?" — "That's a linen … it holds its colour far better in strong light." — "Let's go with that, then." Trap: velvet is "far too heavy for a small room"; cotton is cheaper but fades in the sun. 🔑 বাংলায়: Velvet খুব ভারী, cotton রোদে রং হারায় — দুটোই বাতিল। দোকানের সামনের জানালার কাপড়টা linen, সেটাই নেওয়া হয়। উত্তরটা staff বলেন, customer শুধু রাজি হন।
6Colour: ______
green. "There's cream, a kind of deep blue, and a green." — "Cream would show every mark … the walls are already painted blue … The last one you mentioned would go nicely with the carpet." Trap: he never says the colour himself — you must work out that "the last one" in the list is green. 🔑 বাংলায়: তিনটা রং — cream, deep blue, green। Cream-এ দাগ পড়বে, দেয়াল আগেই blue — তাই "last one you mentioned", মানে তালিকার শেষটা: green।
7Lining: ______
thermal. "I was going to ask about blackout lining" — "people often find blackout a bit much … Most customers in your situation go for a thermal lining." — "That sounds more like what I need." Trap: blackout is his first idea and is talked out of it. 🔑 বাংলায়: Customer প্রথমে blackout চান, কিন্তু staff বলেন দিনের বেলা কাজের ঘরে সেটা বেশি অন্ধকার করে। তিনি thermal lining-এ রাজি হন।
Fitting and payment
8Fitter's measuring visit: Monday ______
15. "next Tuesday, the ninth" — "I'm away … from the ninth until the eleventh. Could he manage the twelfth?" — "the twelfth is a Friday, and he never works Fridays … the following Monday? That's the fifteenth." Trap: three dates are rejected (9th, 11th, 12th) before the 15th is agreed. 🔑 বাংলায়: 9 তারিখে তিনি বাইরে, 12 তারিখ শুক্রবার — fitter শুক্রবার কাজ করেন না। শেষে ঠিক হয় পরের সোমবার, 15 তারিখ।
9Total to pay (including fitting): £______
280. "the curtains come to two hundred and eighty pounds. Fitting normally costs another forty, but we don't charge for it on orders over two hundred and fifty, so there's nothing extra to add." Trap: £40 (the usual fitting charge) and £250 (the free-fitting threshold); adding the £40 gives a wrong £320. 🔑 বাংলায়: Curtain-এর দাম 280। সাধারণত fitting-এ আরও 40 লাগে, কিন্তু 250-এর বেশি অর্ডারে fitting free — তাই মোট 280-ই, 320 না।
10Heard about the shop through his ______
sister. "a leaflet came through the door … it went straight in the recycling. It was actually my sister who mentioned you." Trap: the leaflet arrived but was thrown away unread. 🔑 বাংলায়: Leaflet এসেছিল, কিন্তু না পড়েই ফেলে দিয়েছেন। দোকানের কথা জেনেছেন বোনের (sister) কাছ থেকে।
Section 2 · Questions 11–20 · a talk about a covered market
The manager of a covered market speaks to a group of visitors.
Questions 11–15 · Plan labelling
Label the plan below. Write the correct letter, A–H, next to Questions 11–15.
Pennington Market Hall — plan
11Fishmongers
C. "the fish has moved as far from the main doors as possible: right into the north-west corner, next to the old loading doors." Trap: the unit on your left as you come in (A) was the fish counter for forty years, but "that unit sells flowers now". 🔑 বাংলায়: আগে মাছ ছিল ঢুকেই বাঁ দিকের ঘরে (A) — এখন সেখানে ফুল বিক্রি হয়। মাছ এখন north-west কোণায়, loading doors-এর পাশে — C।
12Key cutting and shoe repairs
H. "you'll pass a big bakery on your right. But keep going. Just before you reach the clock, on the same side, there's a tiny kiosk built round one of the iron pillars." Walking north, "on your right" = east of the aisle. Trap: the big unit you pass first on the right (B) is the bakery. 🔑 বাংলায়: উত্তরে হাঁটলে ডানে প্রথমে বড় bakery (B)। তার পরে, clock-এর ঠিক আগে, একই দিকে খুঁটি ঘিরে ছোট kiosk — H।
13Seating area
D. "we kept stalls only at the southern end, nearest the street, and turned the northern half into somewhere to sit down, with long tables." Trap: both D and E are under the glass roof; the southern half (E) still has stalls. "Seating area" is never said — "somewhere to sit down" is the paraphrase. 🔑 বাংলায়: East wing-এর দুই অংশই কাঁচের ছাদের নিচে। দক্ষিণ অংশে (E) এখনো দোকান; উত্তর অংশে বসার জায়গা — D।
14Market office
G. "the side door on Chapel Lane … the toilets were on your right as you came in. The unit facing them, on the other side of the aisle, is the market office." Entering from the west and walking east, right = south (WC), so the office is the unit north of the aisle. Trap: C is also on the west side, but it is the fish corner. 🔑 বাংলায়: পশ্চিমের side door দিয়ে ঢুকে পূর্বে হাঁটলে ডানে toilet (WC)। তার উল্টো দিকে, aisle-এর ওপারে office — G।
15Demonstration kitchen
F. "It was originally going to go in the east wing … So we built it against the north wall instead, right beside the staircase, on the side of the stairs nearer to the fishmongers." The fish (C) is to the west, so the kitchen is just west of the stairs. Trap: the east wing (D/E) was the original plan, dropped because of the heat under the glass. 🔑 বাংলায়: প্রথমে east wing-এ করার কথা ছিল (গরমের জন্য বাতিল)। এখন উত্তরের দেয়ালে সিঁড়ির পাশে, মাছের দোকানের দিকে — মানে সিঁড়ির পশ্চিমে — F।
Questions 16–17 · Multiple Choice (choose TWO)
Choose TWO letters, A–E. Which TWO changes have been successful, according to the speaker?
16First change
B and E (in either order). B: "now every trader in the building has a card reader, even our egg seller, who held out the longest." E: "a group of volunteers came up with an idea that has really taken off. They take phone orders from people who are housebound … and drop the shopping round." Trap: A — the Thursday late opening was a trial, "after two months we gave up"; C — the council has "been considering it for over a year" (not done); D — the craft fair "drew people away from their own stalls, so that was stopped". 🔑 বাংলায়: সফল দুটো — সব stall-এ card reader (B), আর volunteers-রা যারা বাজারে আসতে পারেন না তাদের বাড়িতে বাজার পৌঁছে দেন (E)। Late opening দুই মাস পরে বন্ধ, free parking এখনো ঠিক হয়নি, craft fair বন্ধ করে দেওয়া হয়েছে।
17Second change
B and E (in either order) — see Question 16. 🔑 বাংলায়: Q16 দেখুন — উত্তর B আর E, যেকোনো ক্রমে।
Questions 18–20 · Multiple Choice
Choose the correct letter, A, B or C.
18What does the speaker say about the rent paid by new traders?
C. "Now, anyone starting out pays half the normal rate for their first six months." Trap: A — "People assume they're based on the size of the stall, but they're not"; B — the three-year agreement was the rule only "until last year". 🔑 বাংলায়: Stall-এর size দিয়ে rent ঠিক হয় না (A না); তিন বছরের চুক্তি ছিল আগের নিয়ম (B না)। এখন নতুনরা প্রথম ছয় মাস অর্ধেক rent দেন — C।
19Why does the speaker advise visitors to arrive early on Saturdays?
A. "the bread and the fish have usually gone by ten o'clock, and once they're gone, they're gone." Trap: B — "It isn't the car park; I've honestly never seen it full"; C — the lunchtime closing is "a rumour … which isn't true". 🔑 বাংলায়: Car park কখনো ভরে না (B না), দুপুরে দোকান বন্ধ হয় — এটা গুজব (C না)। রুটি আর মাছ সকাল 10টার মধ্যে শেষ হয়ে যায় — A।
20How will the visit end?
B. "What we'll do instead is go round and chat to some of the stallholders who've been here longest." Trap: A — it is in the programme, but "our chef has been called away, so that won't be happening"; C — a cheese sample is possible but "I can't promise they will". 🔑 বাংলায়: Programme-এ cookery demonstration ছিল, কিন্তু chef নেই — বাতিল। Cheese-এর sample পাওয়া নিশ্চিত না। আসলে শেষ হবে পুরনো দোকানিদের সাথে কথা বলে — B।
Section 3 · Questions 21–30 · a model bridge project
Two engineering students, Erin and Marcus, discuss their model bridge project with their tutor, Dr Shaw.
Questions 21–24 · Multiple Choice
Choose the correct letter, A, B or C.
21Why did the students choose the Warren design?
B. Erin: "the Pratt has all those extra vertical pieces, so many more joints. When we practised, we found it really hard to cut the angles exactly right, so fewer joints meant fewer places to go wrong." Trap: C — the software favoured the Pratt ("it came out slightly stronger"); A — "the two designs weighed almost the same". 🔑 বাংলায়: Software-এ Pratt একটু বেশি শক্ত ছিল (C না), দুই design-এর ওজন প্রায় সমান (A না)। Warren-এ joint কম, তাই নিখুঁতভাবে বানানো সহজ — B।
22What happened when the bridge failed?
C. "In slow motion, you can see the beam along the top bow outwards near the left-hand support, and then the whole thing folds over." Trap: B is what they "all expected" ("snap in the middle"); A — Marcus worried about the glue, "But the joints held." 🔑 বাংলায়: সবাই ভেবেছিল মাঝখানে ভাঙবে (B), Marcus glue নিয়ে চিন্তিত ছিল (A) — কিন্তু joint ঠিক ছিল। আসলে উপরের beam পাশের দিকে বেঁকে যায় — C।
23What is Dr Shaw's opinion of the load the bridge carried?
A. "I wouldn't call your result disappointing. For a first attempt, it's a perfectly respectable figure. It isn't outstanding…" Trap: B is Marcus's idea ("the scale might have been reading low"), rejected: "The technician checked the scale that morning"; C — the next group "got nearly twice that". 🔑 বাংলায়: Scale-এর দোষ Marcus-এর ধারণা — tutor মানেন না (B না)। পাশের group প্রায় দ্বিগুণ পেয়েছে (C না)। Tutor বলেন প্রথম চেষ্টা হিসেবে ফলটা ভালোই — A।
24What do the students finally agree caused the failure?
C. "We left the top open in the middle" — "So along the top, between the ends, nothing joined them?" — "So once the load got heavy, there was nothing to stop that top beam drifting out of line." — "That has to be it." Trap: A — Marcus's softer-balsa idea is doubted ("they were all pretty similar"); B — the deck was "glued really firmly". 🔑 বাংলায়: নরম কাঠের ধারণা Erin মানেন না (A না), deck শক্ত করে লাগানো ছিল (B না)। উপরে দুই পাশের frame কিছু দিয়ে জোড়া ছিল না — তাই উপরের beam সরে গেছে — C।
Questions 25–26 · Multiple Choice (choose TWO)
Choose TWO letters, A–E. Which TWO things does Dr Shaw want the students to include in their report?
25First thing
A and E (in either order). A: "What I would want to see is how you got your predicted failure load … Show me the working." E: "honesty about what your test can and can't tell you. You broke one bridge, once. That's a single result. Say so." Trap: B — only "two or three pictures of the failure itself", not "photos of every stage"; C — the railway bridge is "well beyond what this module asks for"; D — "The materials were supplied by the department, so you needn't bother." 🔑 বাংলায়: Tutor চান — ভাঙার load কীভাবে হিসাব করা হয়েছে তার working (A), আর স্বীকার করা যে মাত্র একটা test, তাই ফলাফল সীমিত (E)। প্রতিটা ধাপের ছবি, আসল ব্রিজের সাথে তুলনা, খরচ — তিনটাই বাদ।
26Second thing
A and E (in either order) — see Question 25. 🔑 বাংলায়: Q25 দেখুন — উত্তর A আর E, যেকোনো ক্রমে।
Questions 27–30 · Flow-chart completion
Complete the flow-chart below. Choose FOUR answers from the box and write the correct letter, A–G, next to Questions 27–30.
A an extra camera
B small stages
C hand measurements
D a dry room
E the original plan
F a technician
G a stronger adhesive
Plan for the retest
27Build a second bridge following , with cross-pieces added along the top
E. Erin: "I'd rather build exactly what we built before, and the only thing we alter is the bracing." — Dr Shaw: "One variable at a time." Trap: Marcus wants to "switch to the Pratt" as well (two changes at once) — rejected; G — a stronger glue is also dismissed ("The joints held"). 🔑 বাংলায়: Marcus Pratt design-এ যেতে চান, কিন্তু তাহলে দুটো জিনিস একসাথে বদলাবে। ঠিক হয় আগের design-ই থাকবে, শুধু উপরে bracing যোগ হবে — E।
↓
28Keep the finished bridge in until the test
D. "Your flat's freezing and damp … Balsa soaks up moisture … The lab has a store room with a dehumidifier. I think the bridge should stay in there until the test." — "Good idea." Trap: Marcus's flat, where the first bridge was kept, is rejected as damp. 🔑 বাংলায়: Marcus-এর flat ঠান্ডা আর স্যাঁতসেঁতে — balsa আর্দ্রতা টানে। তাই lab-এর dehumidifier-ওয়ালা store room, মানে শুকনো ঘর — D।
↓
29Increase the weight in , pausing briefly each time
B. "I'd add the weight half a kilo at a time, and wait thirty seconds after each one." Trap: Marcus's plan — "Pour sand into the bucket steadily", as the rest of the class does — is rejected ("you learn very little from it"). 🔑 বাংলায়: একটানা বালু ঢালার পরিকল্পনা বাতিল। প্রতি বার আধা কেজি করে, মাঝে 30 সেকেন্ড বিরতি — মানে ছোট ছোট ধাপে — B।
↓
30As well as the front view, film with placed at one end
A. "one camera filming from the front won't show sideways movement well" — "So we need another one, looking along the bridge from the end?" — "Exactly." Trap: C — measuring the sag "With a ruler" is rejected ("you'd be guessing"); F — the technician is "Not [needed] for something this size". 🔑 বাংলায়: Ruler দিয়ে মাপা বাতিল, technician লাগবে না। সামনের camera পাশের দিকের নড়াচড়া ঠিকমতো দেখাবে না — তাই প্রান্তে আরেকটা camera — A।
Section 4 · Questions 31–40 · a lecture on road salt and fresh water
An environmental science lecture on what happens to the salt spread on roads in winter.
Questions 31–40 · Note completion
Complete the notes below. Write ONE WORD ONLY for each answer.
De-icing Salt and Freshwater Systems
How chloride behaves
31Scientists' label for chloride: ______, since it stays in a system until washed out
conservative. "You might describe it as persistent, but chemists prefer the word conservative, meaning that whatever amount enters a system remains in it until it's eventually flushed out." Trap: "persistent" is the everyday description the lecturer sets aside; the notes ask for the specialist term. 🔑 বাংলায়: সাধারণভাবে "persistent" বলা যায়, কিন্তু রসায়নবিদরা এই শব্দটা ব্যবহার করেন — conservative।
32Streams in parts of the US north-east: chloride still elevated throughout the ______
summer. "you'd expect to see a sharp rise in concentrations in early spring, which you do. What surprised researchers … chloride levels stay high right through the summer, months after the last snow has melted." Trap: early spring is the expected peak, not the surprising finding. “July” is only one example month and does not fit “throughout the ___”. 🔑 বাংলায়: বসন্তে লবণ বাড়বে — এটা প্রত্যাশিত। অবাক করা বিষয় হলো, মাটির নিচ থেকে ধীরে বের হয়ে summer-এও মাত্রা বেশি থাকে।
Lakes
33Strongest predictor of increasing saltiness: land near the shore with ______ surfaces
impervious. "you might expect the size of a lake to be the deciding factor … But what best predicted a rising trend was … the ground within five hundred metres of the shore … covered by impervious surfaces, such as roads, car parks and roofs." Trap: lake size is the expected answer, rejected with "But". 🔑 বাংলায়: মনে হতে পারে লেকের আকারই আসল — কিন্তু না। তীরের 500 মিটারের মধ্যে রাস্তা, car park, ছাদের মতো impervious (পানি ঢুকতে পারে না এমন) জায়গা থাকলেই লেক বেশি লবণাক্ত হয়।
34Dense salty water sinking to the bed may prevent the twice-yearly ______
turnover. "the water mixes from top to bottom twice a year, in spring and autumn, in what's known as turnover. A heavy layer of salty water can stop this from happening in spring." Trap: "mixes from top to bottom" only explains the process; the gap needs the name of the event. 🔑 বাংলায়: বছরে দুবার লেকের পানি উপর-নিচ মিশে যায় — একে বলে turnover। ভারী লবণাক্ত স্তর বসন্তের এই মেশা আটকে দিতে পারে।
35Without oxygen, lake-bed mud may give off ______, a food source for algae
phosphorus. "it gradually runs short of oxygen, and in those conditions the mud on the lake floor can begin to release phosphorus, which is precisely the nutrient that feeds algal blooms." Trap: oxygen is mentioned just before — it is what is lost, not what is released. 🔑 বাংলায়: নিচের পানিতে oxygen কমে গেলে তলার কাদা থেকে phosphorus বের হয় — যা algae-র খাবার। Oxygen হারায়, বের হয় phosphorus।
Effects on living things
36In a 16-site study, ______ declined even at levels officially considered safe
zooplankton. "Most adult fish … cope reasonably well … found that zooplankton, the tiny animals that drift in open water, declined at concentrations below the official safety thresholds in both the US and Canada." Trap: fish are named first, but they "cope reasonably well". 🔑 বাংলায়: মাছ মোটামুটি ঠিক থাকে — ক্ষতি হয় খুব ছোট প্রাণীর, zooplankton-এর, এমনকি "নিরাপদ" মাত্রার নিচেও।
Reducing the damage
37Spraying ______ before snowfall, so that a thin layer forms
brine. "Traditionally, gritting lorries spread dry rock salt once snow has already fallen … Many highway agencies now spray brine onto the road a few hours before a storm arrives. It dries into a thin film." Trap: dry rock salt is the traditional method, used after the snow, and much of it "bounces off into the verge". 🔑 বাংলায়: পুরনো পদ্ধতি — তুষার পড়ার পরে শুকনো লবণ ছিটানো। নতুন পদ্ধতি — ঝড়ের আগেই brine (লবণ-পানি) স্প্রে করা।
38Some Wisconsin counties: added waste liquid from ______ production
cheese. "Several American states use juice from sugar beet, and some counties in Wisconsin use the salty liquid left over from making cheese." Trap: sugar beet belongs to "several American states", not Wisconsin. 🔑 বাংলায়: Sugar beet-এর রস কয়েকটা অঙ্গরাজ্যে ব্যবহার হয়, কিন্তু Wisconsin-এ cheese বানানোর পরে বেঁচে যাওয়া লবণাক্ত তরল।
39Contractors over-salt car parks mainly because they worry about ______
lawsuits. "It isn't that they're careless. The main driver is fear of lawsuits, if a customer slips and gets injured." Trap: carelessness is suggested and denied. 🔑 বাংলায়: কারণ অসাবধানতা না — কেউ পিছলে পড়লে মামলার (lawsuits) ভয়েই তারা বেশি লবণ দেয়।
40Main barrier to progress, in the view of experts: ______
behaviour. "they aren't especially expensive; the salt itself is cheap. According to most people working in this field, the real obstacle is behaviour." Trap: cost is ruled out first, and "new technology" is mentioned only as a comparison. 🔑 বাংলায়: খরচ আসল বাধা না — লবণ সস্তা। বিশেষজ্ঞদের মতে আসল বাধা মানুষের আচরণ, behaviour (US বানান behavior-ও গ্রহণযোগ্য)।